1/21/2024 0 Comments Inventory control specialist jobs![]() ![]() Act as the expert in all facets of access control products.Assist with client onboarding and ongoing maintenance.Support season ticketing, access control support customization (rules, exceptions, etc.)\.Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reporting.Remain current with new software/product releases for Host, TM1 Entry, Archtics/Account Manager and all technology products.Working knowledge of Ticketmaster ONE web portal.Ticketmaster ONE, Host System & Access Control Support Provide onsite event support and afterhours office support.Provide high level marketing support on Ticketmaster no-cost solutions.Maintain customer contacts to enable accurate tracking and reporting.Advise/educate clients within procedural guidelines to ensure a complete solution to their technical or service questions.Coordinate upgrades and hardware replacements at client sites.Meet and exceed client service level agreements.Develop and maintain excellent client relationships.Responsibilities will also include training, sharing of best practices, and general operational support including installs and upgrades. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. The CSS will be responsible for maintaining agreed upon service levels. This position delivers services to support the client's day-to-day needs related to the use of ticketing systems and products. The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms. Location: Tennessee | Ohio | Michigan | Kentucky Video tip of the week: NEW Entry- Level Resume Tips: The most valuable skills entertainment employers are looking for ![]()
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